The AGA Group™ Application Maintenance Services help you get the best out of your existing IT applications while reducing your application maintenance costs. Our application processes are tailor-made for maintenance and we ensure that our services evolve over time with your organization.
We understand that it’s really important for an organization to concentrate on its core business practices as well as maintain its IT applications to the growing needs of an organization. However, performing in-house application maintenance is a time-consuming task, making it an expensive proposition for any organization. Our Application Maintenance Services team maintain, troubleshoot, and analyze your application for enhanced efficiency and performance.
Our services offering includes:
- Analysis & Diagnosis
- Issue detection
- Security audits
- Task/bug tracking systems deployment & customization
- Workaround provisioning
- New releases & updates
- Service and feature packs delivery
Software Maintenance & Support – Long-Term Solutions
Our Maintenance & Support Services include direct access to experienced, knowledgeable, and trusted support specialists through flexible service options including telephone, e-mail and trouble tickets to ensure timely and efficient issue resolution. This approach has consistently allowed our clients to reduce recurring maintenance costs while maximizing uptime and availability.
Our services include:
- Initial Software Application Installation Support
- Software Application Integration Support
- Day-to-day Software Application Support
- Corrective Maintenance
- Adaptive Maintenance
- Scheduled Maintenance