Has staff turnover been an issue at your dental facility? While some turnover is always expected, taking steps to minimize the negative effects of poor retention is critical for keeping your facility operating at its best. From operations to financial management, preventing high turnover can dramatically improve your bottom line. Here are some of the most proven strategies for dealing with turnover at your dental practice:
What Strategies Can You Use to Deal With Turnover?
Set clear expectations.
When expectations are not clearly communicated with staff, it’s easy for confusion and resentment to ensue. Putting forward organizational policies and protocols that are shared fluidly with every person at your facility – from administrative staff to providers – will ensure that everyone feels informed about company practices and has the foundational knowledge to perform their jobs. When all staff are on equal ground, they will feel more empowered to work collaboratively as a team, as well as individually within their roles.
Improve your communication practices.
When it comes to communication, there’s almost always room for improvement. Evaluating how information is exchanged within your practice – and asking staff for feedback – can help you address deficits that may be affecting how your employees perceive your practice’s management. There are many communications strategies that can boost employee engagement and ensure your staff feels fully informed about the most current updates and procedures within your facility. Some strategies that can directly enhance retention may include establishing regular staff meetings; using collaborative software; and updating your employee handbook to reflect changes within your practice.
Promote mentorship.
Employees who are given guidance and constructive feedback at work will be most inclined to continue growing within your practice. Mentorship is a crucial component to success in dentistry for many professionals and can be implemented with many initiatives which include onsite training and supervision. Over time, mentorship programs can be a major asset for retaining employees while supporting their professional success.
Keep in mind, there are many strategies that can reduce turnover and create an environment that engages employees. Implementing at least one or two strategies will put your facility on track for better retention outcomes.
Do you have high turnover rates? It may be time to revisit your hiring process.
Contact AGA Group, a dental staffing firm based in Kanas City, and learn about our specialized staffing solutions can improve retention at your dental facility.
