If you run or manage a dental practice, you’ve likely experienced patient complaints from time to time. When a patient complains unexpectedly, your staff may not be prepared to handle the issue in the most professional way. However, rather than view complaints as a negative occurrence, you can use them to elevate your practice’s morale… Read more »
Are you involved in managing a dental practice? With many dental facilities trying to keep up with increasing patient demands, sometimes culture-building initiatives can go to the wayside. However, prioritizing the culture at your dental practice can have numerous benefits for both your staff and patients. Here are some steps for developing a more positive… Read more »